E-receipt

I was bought my mac in apple osaka when i studied abroad. Now i live in vietnam, my receipt phisycal was lost so i want to have the E-receipt again .However, i cant to contact with staff of apple in osaka because my sim cant make a phone call to japan or others country without VietNam. What should i do now ?

My macbook need to insurance, i have apple care+, if i dont have a receipt, my mac cant to repair.

Please, help me.

MacBook Pro 13″, macOS 11.6

Posted on Jan 28, 2022 6:17 AM

Reply
1 reply

Jan 28, 2022 8:58 AM in response to Meisa2904

Meisa2904 wrote:

I was bought my mac in apple osaka when i studied abroad. Now i live in vietnam, my receipt phisycal was lost so i want to have the E-receipt again .However, i cant to contact with staff of apple in osaka because my sim cant make a phone call to japan or others country without VietNam. What should i do now ?
My macbook need to insurance, i have apple care+, if i dont have a receipt, my mac cant to repair.
Please, help me.



If you purchased your Mac from Apple, you can request a receipt from the retail location. Also recommend checking your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple https://www.apple.com/retail/


If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple https://www.apple.com/shop/help/viewing_changing_orders


If your mac was purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.


Check your coverage

https://support.apple.com/my-support



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E-receipt

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