Cannot purchase because exceeded the product quantity limit

I cannot continue payment because they show I exceeded the product quantity limit in the bag. But there are only two items in my bag which are iPad pro and AirPods 3.

Posted on Jan 28, 2022 5:17 PM

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Question marked as Top-ranking reply

Posted on Jan 30, 2022 8:51 AM

Hello yx1107,


Welcome to the Apple Support Communities. From your post, you are having issues with purchases. We'll point you to the right place.


Based on your screenshot, it might be related to using the Education store. The best way to get answers would be to reach out to the sales experts directly from the phone number listed in the screenshot.


Enjoy your day.

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5 replies
Question marked as Top-ranking reply

Jan 30, 2022 8:51 AM in response to yx1107

Hello yx1107,


Welcome to the Apple Support Communities. From your post, you are having issues with purchases. We'll point you to the right place.


Based on your screenshot, it might be related to using the Education store. The best way to get answers would be to reach out to the sales experts directly from the phone number listed in the screenshot.


Enjoy your day.

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Cannot purchase because exceeded the product quantity limit

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