Meganswilkens Said:
"Redownloading an app: [...]Every time I click download it just shows the download cloud again. I’ve signed out and turned my device off and back on."
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Start Here: If you can’t Download or Update Apps on your iPhone or iPad - Apple Support
No Succes?...
Contact Apple Support:
For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple. No one here has access to your account information, and that is a good thing BTW. So, by talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:
Apple Phone Support:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)