Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleted messages

How can I retrieve my deleted messages

iPhone 13 Pro Max

Posted on Jan 28, 2022 7:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2022 10:08 PM

Delete a message or conversation

When you delete a message or conversation, you can't get it back. So make sure that you save important information from your messages.


It isn't as easy as you think it is...


Though restoring from iTunes backup is an option but you need to restore the entire iPhone (only messages restoration option does not exist) including all apps, Photos, Videos, Voice Memos, Notes on your iPhone etc...


The question is when did you backup on iTunes and when did you delete it...Read on...


Let us assume...

Date1: Backup date

Date2: Message Deletion Date

Date3: Current Date / Restoration Date


Given that --> Date1 < Date2 < Date3 

  1. Risk of restoring on Date3:
    1. You may lose data between the Date1 & Date 3
    2. By default, iTunes creates incremental backup over the existing backup such that you only will have one backup per device on iTunes
    3. If you have taken another backup between Date2 and Date3, then the messages that had been deleted on the device on Date 2 is also deleted on the backup.
    4. If point no. 3 is true the messages or lost completely.
  2. Else you have a mitigation process: Create Multiple back-ups on iTunes for the same device.




How to create Multiple Backups for the same device.

  1. On iTunes Click on Manage Backups
  2. Right Click on a Backup and Click Archive
  3. Click Backup Now.
  4. You will see a fresh backup will get created See the GIF below



  1. Restore from Backup dated Date1 (Archived)
  2. Retrieve the message and store it separately
  3. Restore from Current Backup Date3

 


2 replies
Question marked as Top-ranking reply

Jan 28, 2022 10:08 PM in response to Celesteugenia

Delete a message or conversation

When you delete a message or conversation, you can't get it back. So make sure that you save important information from your messages.


It isn't as easy as you think it is...


Though restoring from iTunes backup is an option but you need to restore the entire iPhone (only messages restoration option does not exist) including all apps, Photos, Videos, Voice Memos, Notes on your iPhone etc...


The question is when did you backup on iTunes and when did you delete it...Read on...


Let us assume...

Date1: Backup date

Date2: Message Deletion Date

Date3: Current Date / Restoration Date


Given that --> Date1 < Date2 < Date3 

  1. Risk of restoring on Date3:
    1. You may lose data between the Date1 & Date 3
    2. By default, iTunes creates incremental backup over the existing backup such that you only will have one backup per device on iTunes
    3. If you have taken another backup between Date2 and Date3, then the messages that had been deleted on the device on Date 2 is also deleted on the backup.
    4. If point no. 3 is true the messages or lost completely.
  2. Else you have a mitigation process: Create Multiple back-ups on iTunes for the same device.




How to create Multiple Backups for the same device.

  1. On iTunes Click on Manage Backups
  2. Right Click on a Backup and Click Archive
  3. Click Backup Now.
  4. You will see a fresh backup will get created See the GIF below



  1. Restore from Backup dated Date1 (Archived)
  2. Retrieve the message and store it separately
  3. Restore from Current Backup Date3

 


Jan 28, 2022 11:05 PM in response to Celesteugenia

Celesteugenia Said:

"Deleted messages: How can I retrieve my deleted messages"

-------


Retrieving Deleted Messages:


What to Consider:

A. Restore from Today's Backup:

Restore your iPhone from a backup of it that contains these messages, and you could recover them.


B. Check Messages App:

If messages was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.

Deleted messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.