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cannot send out emails in iphone 12 Pro Max after latest Apple update

cannot send out emails in i-phone 12 Pro Max after latest Apple update

iPhone 12 Pro Max, iOS 15

Posted on Jan 29, 2022 11:47 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2022 8:54 AM

Paddy706 ,


Thanks for following up with us. Let's continue working together to sort this out. This appears to be an alert related to a specific email account in the Mail app. Let's try removing the email account, checking to see what your server settings should be, then add the account again manually. To find out what your email account settings should be, enter your email address in the search field of this link:


Mail Settings Lookup


Afterwards, try adding the account manually. Have a look at the support article below to learn how. You'll want to specifically take a closer look at the section entitled, 'Enter account settings manually':


Add an email account to your iPhone, iPad, or iPod touch


Let us know if that helps.


Cheers.

4 replies
Question marked as Top-ranking reply

Feb 1, 2022 8:54 AM in response to Paddy706

Paddy706 ,


Thanks for following up with us. Let's continue working together to sort this out. This appears to be an alert related to a specific email account in the Mail app. Let's try removing the email account, checking to see what your server settings should be, then add the account again manually. To find out what your email account settings should be, enter your email address in the search field of this link:


Mail Settings Lookup


Afterwards, try adding the account manually. Have a look at the support article below to learn how. You'll want to specifically take a closer look at the section entitled, 'Enter account settings manually':


Add an email account to your iPhone, iPad, or iPod touch


Let us know if that helps.


Cheers.

Jan 30, 2022 2:33 PM in response to Paddy706

Hi there Paddy706,


From what we can tell, you're unable to send emails from your iPhone after a recent update. We're glad you've joined us in Apple Support Communities, and we'd like to learn more to see how we can help.


To begin, did you try all the steps in the related article linked in blue at the top left corner of this page?


What happens when you try to send an email? Is this happening with one specific email account in the Mail app?


Which exact iOS version is listed in Settings > General > About on your iPhone?


Send over these details, and we'll take a closer look from there.


Cheers.

cannot send out emails in iphone 12 Pro Max after latest Apple update

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