who also got problems with latest update 15

Hi problems with latest update 15.3 installation bug saying cant continue due to fall our internetconnection which is not true

iPhone 11, iOS 15

Posted on Jan 29, 2022 1:19 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2022 1:25 PM

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


5 replies
Question marked as Top-ranking reply

Jan 29, 2022 1:25 PM in response to Izzyletsgetbusy

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


Jan 29, 2022 2:10 PM in response to Izzyletsgetbusy

Ok, first try a forced restart, that may clear up some problems. If that doesn't work, try updating using a computer.


Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

https://support.apple.com/en-in/guide/iphone/iph8903c3ee6/ios


Update using your computer -

https://support.apple.com/guide/iphone/update-ios-iph3e504502/ios

Jan 29, 2022 2:46 PM in response to Izzyletsgetbusy

Izzyletsgetbusy wrote:

Hi thanks for all your advice but no success. It downloads the update but when do the update control it said lost internet connection strange also via i tunes it gives the same problem after few minutes it say lost connection. Odd

That means the phone is not connected to the cellular network. Either it is in Airplane mode, or shows No Service or Searching in the status bar.

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who also got problems with latest update 15

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