I can not search the iTunes Store amy more in Music app

I have an iMac 18,2 on OS 12.1 and my Music app is 1.2.1.40 and while I can open Music and see the iTunes store…

Once I enter anything into the search box at the top of the left pane, and I have selected the iTunes Store at the top right, the main window of the UI goes blank.

As you can see, iTunes is completely unusable without the ability to search. Can anyone tell me what is going on?

And this is what my search results look like:

I have a 27" iMac at work [also on 12.1] and there I can search the iTunes Store on the Music app and it works. So that really confuses me.

iMac 21.5″ 4K, macOS 12.1

Posted on Jan 29, 2022 3:00 PM

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1 reply

Stevi_S

Community Specialist

Jan 30, 2022 4:58 PM in response to Jim Donato

Hi Jim Donato,

Thanks for using Apple Support Communities. We understand you're running into and issue when trying search the iTunes Store. We certainly want you to be able to search for the content you want, and we're happy to help.

If you haven't don't so already, try restarting your Mac and then testing if the issue persists. A restart is a simple step that can resolve a variety of concerns.

See how to restart here: Shut down or restart your Mac

If this issue continues after restarting, try testing in safe mode with the steps here: How to use safe mode on your Mac

Depending on if that issue is present in safe mode or not, you can find what to do next in the above link as well.

Thanks

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I can not search the iTunes Store amy more in Music app