You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I can not get texts or calls from one specific number. Used to think it was because it was an android but now he has a iPhone and still can’t get a hold of me but he receives my texts and calls no problem. I’ve verified the number is not blocked anywhere in my phone I’ve checked messages, phone, and FaceTime. Can’t find any reason why this is happening.
iPhone XR, iOS 15
EthanMCA6655 Said:
"problems receiving messages from a certain number: I can not get texts or calls from one specific number. Used to think it was because it was an android but now he has a iPhone and still can’t get a hold of me but he receives my texts and calls no problem. I’ve verified the number is not blocked anywhere in my phone I’ve checked messages, phone, and FaceTime. Can’t find any reason why this is happening."
-------
Troubleshooting Blocked Callers:
Three things to try:
A. Contact your Carrier:
Ask you Carrier for assistance with this. Perhaps it is a mishap on their end?
B. "Unblock this Caller":
Add this personal as a contact. If they already are one, then select them from your Contact list of the Phone app, and then scroll to the very-bottom of their profile and tap: "Unblock this Caller"
C. Uninstall Security Software:
Also, do you have any third-party Security Software on your device? If so, a filter on it may be blocking it out. So, uninstall this app from your device. Security Software just gets in the way on an Apple device, and this is a pure example of how and why.
EthanMCA6655 Said:
"problems receiving messages from a certain number: I can not get texts or calls from one specific number. Used to think it was because it was an android but now he has a iPhone and still can’t get a hold of me but he receives my texts and calls no problem. I’ve verified the number is not blocked anywhere in my phone I’ve checked messages, phone, and FaceTime. Can’t find any reason why this is happening."
-------
Troubleshooting Blocked Callers:
Three things to try:
A. Contact your Carrier:
Ask you Carrier for assistance with this. Perhaps it is a mishap on their end?
B. "Unblock this Caller":
Add this personal as a contact. If they already are one, then select them from your Contact list of the Phone app, and then scroll to the very-bottom of their profile and tap: "Unblock this Caller"
C. Uninstall Security Software:
Also, do you have any third-party Security Software on your device? If so, a filter on it may be blocking it out. So, uninstall this app from your device. Security Software just gets in the way on an Apple device, and this is a pure example of how and why.
problems receiving messages from a certain number
