I bought rec room Plus and it says I didn’t buy it on my iPad I keep trying to cancel it but says I need to go on the requiring thing i used to buy it

I bought rec room Plus and it says I didn’t buy it on my iPad I keep trying to cancel it but says I need to go on the requiring thing i used to buy it

iPad Pro, iPadOS 14

Posted on Jan 29, 2022 11:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2022 8:10 AM

Hi makhai179,


Thank you for posting in the Apple Support Communities. We saw you had a question about a subscription or an app purchase, and we'd like to see if we can help.


Can you clarify a bit about the message you're seeing?


Did you purchase it through the App Store on your iPad, or was it purchased through the developer? If you did buy it through the App Store, the links below cover the process for canceling subscriptions and requesting refunds:


How to cancel a subscription from Apple


Request a refund for apps or content that you bought from Apple


On the other hand, if it's a subscription billed elsewhere like through the developer, this should help: If the subscription that you want to cancel is not listed


Kind regards.

1 reply
Question marked as Top-ranking reply

Jan 31, 2022 8:10 AM in response to makhai179

Hi makhai179,


Thank you for posting in the Apple Support Communities. We saw you had a question about a subscription or an app purchase, and we'd like to see if we can help.


Can you clarify a bit about the message you're seeing?


Did you purchase it through the App Store on your iPad, or was it purchased through the developer? If you did buy it through the App Store, the links below cover the process for canceling subscriptions and requesting refunds:


How to cancel a subscription from Apple


Request a refund for apps or content that you bought from Apple


On the other hand, if it's a subscription billed elsewhere like through the developer, this should help: If the subscription that you want to cancel is not listed


Kind regards.

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I bought rec room Plus and it says I didn’t buy it on my iPad I keep trying to cancel it but says I need to go on the requiring thing i used to buy it

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