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Level 1

4 points

Black Screen

My phone has a black screen and I can not turn on my phone

iPhone 13 Pro, iOS 15

Posted on Jan 30, 2022 9:02 AM

Top-ranking reply

Level 8

35,921 points

Posted on Jan 30, 2022 9:46 PM

Hi aniya26,

Welcome to the Apple Community.

Apple support have an article online (link below) that may help guide you.

If your iPhone, iPad, or iPod touch won't turn on, or frozen, or screen is black.

If your device has a frozen screen,

doesn't respond when you touch it,

or becomes stuck when you turn it on, learn what to do.

_______________________________________________________________

If needed:

There is a "Get Support" link to Apple at top right on this discussion page

Apple phone numbers around the world

Contact Apple for support and service:

All the best :-)

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