my iPhone xs opens but then freezes on the "Connected to Computer" screen. It was inthe midst of IOS update (connected to my laptop), before it finished, I did disconnect it and that was the start of my problem... maybe new IOS is only part loaded?

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my iPhone xs opens but then freezes on the "Connected to Computer" screen. It was inthe midst of IOS update (connected to my laptop), before it finished, I did disconnect it and that was the start of my problem... maybe new IOS is only part loaded?

iPhone XS, iOS 15

Posted on Jan 30, 2022 12:07 PM

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Tesserax

Level 10

157,896 points

Jan 30, 2022 12:13 PM in response to hcooke

If you did disconnect your iPhone from your computer during the update process, it could potentially corrupt iOS.

At this point, I would suggest that you try restoring your phone to its factory configuration. You can then try updating it again.

Ref: Restore your iPhone, iPad, or iPod to factory settings - Apple Support

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my iPhone xs opens but then freezes on the "Connected to Computer" screen. It was inthe midst of IOS update (connected to my laptop), before it finished, I did disconnect it and that was the start of my problem... maybe new IOS is only part loaded?

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