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App Store update

I can’t update my WhatsApp cause it asks for apple ID password and it doesn’t want my Apple ID which it is signed into

it’s asking for another email Apple ID of a friend of mine

iPhone XR, iOS 14

Posted on Jan 30, 2022 1:41 PM

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Question marked as Apple recommended

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

Posted on Jan 30, 2022 1:44 PM

1 reply
Question marked as Apple recommended

Jan 30, 2022 1:44 PM in response to naima122

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

App Store update

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