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Camera

I have the iPhone 13 pro and my back camera and flashlight have all of a sudden stopped working. When I open my camera it is a black screen. However, my front camera is working fine.

iPhone 13 Pro, iOS 15

Posted on Jan 30, 2022 1:55 PM

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Question marked as Best reply

Posted on Jan 30, 2022 1:57 PM

Hey Heathernicole-, have you tried force restarting the phone? https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios#:~:text=Press%20and%20quickly%20release%20the,logo%20appears%2C%20release%20the%20button.


You may also want to check what iOS version the phone is running by going to settings > general > software update, if there are any available this will let you know! :D


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Question marked as Best reply

Jan 30, 2022 1:57 PM in response to Heathernicole-

Hey Heathernicole-, have you tried force restarting the phone? https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios#:~:text=Press%20and%20quickly%20release%20the,logo%20appears%2C%20release%20the%20button.


You may also want to check what iOS version the phone is running by going to settings > general > software update, if there are any available this will let you know! :D


Camera

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