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My phone won't ring at all. Tried turning off and on. Tried what was online in support. nothing worked

Iphone 13 prom

My ringer won't work. Red Icon with speaker off appeared. How do I get my speaker to work


iPhone 13 Pro Max

Posted on Jan 30, 2022 4:34 PM

Reply
Question marked as Best reply

Posted on Jan 30, 2022 4:50 PM

Not sure what all you have tried from “online in support”. I am going to list the most common software/setting related issues and you can go through the list to troubleshoot.

  1. heck to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
  2. Open Settings  Sounds & Haptics  Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
  3. Check to see that Silence Unknown Callers is set to OFF. Open Settings  Phone  Silence Unknown Callers : Set this to OFF
  4. Make sure that a ringer sound is assigned. Open Settings  Sounds & Haptics  Ringtone : Ensure that a Ringtone is assigned here.
  5. Check to see that Do Not Disturb is set to OFF. Open Settings  Focus  Do Not Disturb : Set this to OFF
  6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If none of the above work then have your iPhone examined at the Apple Store or at an Authorized Service Center. You may also begin by contacting 👉 Apple Support.


Axel F.

1 reply
Question marked as Best reply

Jan 30, 2022 4:50 PM in response to hopein51

Not sure what all you have tried from “online in support”. I am going to list the most common software/setting related issues and you can go through the list to troubleshoot.

  1. heck to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
  2. Open Settings  Sounds & Haptics  Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
  3. Check to see that Silence Unknown Callers is set to OFF. Open Settings  Phone  Silence Unknown Callers : Set this to OFF
  4. Make sure that a ringer sound is assigned. Open Settings  Sounds & Haptics  Ringtone : Ensure that a Ringtone is assigned here.
  5. Check to see that Do Not Disturb is set to OFF. Open Settings  Focus  Do Not Disturb : Set this to OFF
  6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If none of the above work then have your iPhone examined at the Apple Store or at an Authorized Service Center. You may also begin by contacting 👉 Apple Support.


Axel F.

My phone won't ring at all. Tried turning off and on. Tried what was online in support. nothing worked

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