You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my phone is frozen and tried to restart and shutdown but i could not

my phone is frozen and tried to restart and shutdown but i could not, what can I do?

iPhone 11, iOS 15

Posted on Jan 30, 2022 5:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2022 5:51 PM

Hello

Have you tried a force restart? To do this quick press the volume up button, then quick press the volume down button, then press and hold the power button.

1 reply

my phone is frozen and tried to restart and shutdown but i could not

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.