my phone is frozen and tried to restart and shutdown but i could not

my phone is frozen and tried to restart and shutdown but i could not, what can I do?

iPhone 11, iOS 15

Posted on Jan 30, 2022 5:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2022 5:51 PM

Hello

Have you tried a force restart? To do this quick press the volume up button, then quick press the volume down button, then press and hold the power button.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my phone is frozen and tried to restart and shutdown but i could not

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.