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Error message "Can't find file"

I keep getting a random, Finder dialog box that states "can't find file". I am not initiating the message. I? have. no idea which file it is looking for or how to eliminate the error message.


Thanks for your help in advance.


Ian

MacBook Pro 13″, macOS 12.3

Posted on Jan 30, 2022 7:35 PM

Reply
Question marked as Best reply

Posted on Feb 3, 2022 9:27 AM

IanFrost, that's a great question!


So, if Safe Mode seems to not see the issue occur, let's go ahead and restart normally. Safe Mode automatically refreshes some system data, and it is possible this in itself will correct the issue. If not, we now know that it is something happening at startup, allowing us to narrow down possibilities by reviewing your account's Login Items.


To check, go ahead and click on  > System Preferences... > Users & Groups > your login > Login Items. In the box, we'll see all the apps that run when your MacBook Pro starts. We'll go ahead and remove them one at a time, restarting between each one, until the issue goes away. When it does, we'll know whatever was last removed was the cause.


Hope that helps!


4 replies
Question marked as Best reply

Feb 3, 2022 9:27 AM in response to IanFrost

IanFrost, that's a great question!


So, if Safe Mode seems to not see the issue occur, let's go ahead and restart normally. Safe Mode automatically refreshes some system data, and it is possible this in itself will correct the issue. If not, we now know that it is something happening at startup, allowing us to narrow down possibilities by reviewing your account's Login Items.


To check, go ahead and click on  > System Preferences... > Users & Groups > your login > Login Items. In the box, we'll see all the apps that run when your MacBook Pro starts. We'll go ahead and remove them one at a time, restarting between each one, until the issue goes away. When it does, we'll know whatever was last removed was the cause.


Hope that helps!


Jan 31, 2022 3:40 PM in response to IanFrost

Thanks for reaching out, IanFrost.


It sounds like you're getting an unexpected error in Finder. We can help.


Let's go ahead and try to Shut down or restart your Mac first, and see if the issue continues. If it does, let's try starting in Safe Mode and seeing if the issue continues: How to use safe mode on your Mac. Lastly, if those steps don't seem to resolve the issue, let's also test using a different user account.


Keep us posted.


We are here for you.

Error message "Can't find file"

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