I cant log in to office-products at my Mac

I just bought a new Mac and innstalled office 365. The instalation was sucsessful, but when I try to log in at Onenote, Word etc, its just loading, or it says «there is a problem with your account, try again later». I cant log in to office online either, because the web-page is just blocked after I have tried to log in. Im so confused, anyone knows what to do?

MacBook Air (2020 or later)

Posted on Jan 31, 2022 1:00 AM

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3 replies

Jan 31, 2022 10:05 AM in response to Amandatorr

Amandatorr wrote:

I just bought a new Mac and innstalled office 365. The instalation was sucsessful, but when I try to log in at Onenote, Word etc, its just loading, or it says «there is a problem with your account, try again later». I cant log in to office online either, because the web-page is just blocked after I have tried to log in. Im so confused, anyone knows what to do?


To activate a Microsoft Office 365 subscription you simply enter the email address you used when you extended the subscription with Microsoft.


https://support.microsoft.com/


If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility


Microsoft Corporation/Customer service

1 (800) 642-7676

https://support.microsoft.com


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I cant log in to office-products at my Mac

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