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Hi, I updated my iPhone 11 to IOS 15.3 2 days ago and I have a problem. There is a problem on my device after the update, the phone freezes at random, restarts and tries to start up, while it restarts several more times, it takes from 5 minutes to even 50 minutes. I think it's the fault of IOS 15.3 because before the update I didn't have this problem, do you know how to fix it?
iPhone 11, iOS 15
Two basic troubleshooting steps to perform:
A "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support
If the issue persists, something could have gone wrong during the latest update procedure.
I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).
When done, restore data from your previously made backup (3).
Follow the instructions provided in these support articles:
(1) How to back up your iPhone, iPad, and iPod touch – Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup
If the issue still persists, It might be a hardware (digitizer? other internal component?) failure but we, just users like you, cannot diagnose that kind of issue remotely.
I suggest that you contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
Two basic troubleshooting steps to perform:
A "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support
If the issue persists, something could have gone wrong during the latest update procedure.
I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).
When done, restore data from your previously made backup (3).
Follow the instructions provided in these support articles:
(1) How to back up your iPhone, iPad, and iPod touch – Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup
If the issue still persists, It might be a hardware (digitizer? other internal component?) failure but we, just users like you, cannot diagnose that kind of issue remotely.
I suggest that you contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
Just bought this iPhone 13 pro max. And it’s been acting up as well. It’s 100% the update. This phone is less than 2 months old. And ran great b4 this update. You’d think since they can’t even provide a brick at least they wouldn’t put such a horrible software out before it’s thoroughly tested.
I have the same issue since update.
Several forums reporting the same issue.
Definitely an update problem that needs fixing.
My phone was perfect before this and now it’s freeze after freeze in several applications
ios 15.3 freezing and booting issue
