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Having problem in requesting refund

Hello,

I have placed an order and it was delivered to an incorrect address. I want to request a refund or in general get apple informed about this matter, but when I am trying to report the problem on reportaproblem.apple.com it says that my account does not have any purchases and I am not able to proceed.

I will appreciate any help, this is my first time buying on apple.

Thank you in advance.


Posted on Jan 31, 2022 5:43 AM

Reply
Question marked as Best answer

Hi daduna78,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with an order being delivered to the wrong address. We’re happy to point you in the right direction.


For help with this matter, you’ll want to contact Apple Support.


Have a good day.

Posted on Feb 1, 2022 7:48 AM

1 reply

Having problem in requesting refund

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