my son downloaded Facetune2 and they keep auto debiting my account for $53.00 we deleted the app thinking that would fix it but they just took another $53 out of my account. you can't go in an cancel under manage account in your apple store.
so pretty much I'm out over a $100 for nothing.
If you are using Family Sharing with your sun and he downloaded the app, then the subscription would be under his account, not yours even though its charging you.
Follow the steps in this support document from a device logged in to his account to cancel the recurring subscription: link-> How to cancel a subscription from Apple - Apple Support
Then contact Apple support for a refund by clicking here: link-> Contact Apple Support
If you are using Family Sharing with your sun and he downloaded the app, then the subscription would be under his account, not yours even though its charging you.
Follow the steps in this support document from a device logged in to his account to cancel the recurring subscription: link-> How to cancel a subscription from Apple - Apple Support
Then contact Apple support for a refund by clicking here: link-> Contact Apple Support
Cancelling auto debit app
