Uninstalling Adobe Creative Cloud and Photoshop in order to update.

When I endeavor to uninstall Adobe Creative Cloud and Photoshop in order to update to a version that works on operating system Catalina. I get the message that the uninstaller needs to be updated by the developer. How do I resolve this problem so I can update and use my Adobe Photoshop subscription?

MacBook Pro 15″, macOS 10.15

Posted on Jan 31, 2022 5:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2022 5:06 PM

You’re probably trying to use a 32-bit removal tool on a macOS version that doesn’t support 32-bit apps.


Adobe seems to have a downloadable removal tool:


https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html


Try that.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Uninstalling Adobe Creative Cloud and Photoshop in order to update.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.