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User profile for user: IrmaSalinas
IrmaSalinas Author
User level: Level 1
4 points

what is error occurred 1667

I am not able to update my ipad unless i connect to itunes on a computer which I did and when I try to update it says " There was a problem downloading software for the ipad. An unknown error occured (1667)"

iPad Air 2, iOS 9

Posted on Feb 1, 2022 6:50 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,812 points

Posted on Feb 1, 2022 7:10 AM

If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 11, 12, 13, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software. 

If you still see the error, contact Apple Support.

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,812 points

Feb 1, 2022 7:10 AM in response to IrmaSalinas

If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 11, 12, 13, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software. 

If you still see the error, contact Apple Support.

Reply

what is error occurred 1667

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