Location problem??

My apple tv devices do not pick up my location. This is an ongoing issue. I have tried everything on my end. I still need help.

Apple TV 4K, 15

Posted on Feb 1, 2022 2:24 PM

Top-ranking reply

Urquhart1244

Level 10

147,814 points

Posted on Feb 1, 2022 2:56 PM

Apple TV doesn’t know your location beyond reverse lookup guesstimates based on your IP address. Third party services may have their own routines for this, and Apple TV doesn’t have methods to change their findings. You may want to see if your ISP can lease you a different IP address, that better reflects your geo-location.

If you use a VPN, then disable that.

What service requires this location and what exact error do you get?

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paramount plus local channel not working on apple tv I have the Paramount + premium app on my Apple TV and it will not display my local CBS station. The local CBS channel on paramount+ WORKS on my computer through safari, it WORKS on my Roku (both are using my network and my router). It only does NOT WORK on the apple TV. I have rebooted, unplugged, reinstalled the paramount app, factory reset my apple tv, turned on location services, and nothing has worked. My apple tv 4K IS compatible (the model # is on the list) but it does not give me the local channel. When I look in the settings of the paramount app is says that my location CANNOT be determined (even though I turned on location services) - this I am sure is the problem, so it must be some setting in AppleTV that preventing the location from being seen (since the local channel works on my network with other devices). And I have turned my location services on in the privacy settings on my appletv. No other paramount+ settings or app settings on appletv can be found to adjust location. Can someone please help?!?!
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2 replies

Top-ranking reply

Urquhart1244

Level 10

147,814 points

Feb 1, 2022 2:56 PM in response to netesa

If you use a VPN, then disable that.

What service requires this location and what exact error do you get?

netesa Author

Level 1

4 points

Feb 1, 2022 3:15 PM in response to Urquhart1244

My weather channel shows weather for another location. I have come to think it might be my phone number 🤔. I looked up my area code and it is for that location.

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Location problem??