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Voice Over option

We purchased house of Gucci today. It’s the only movie in our library that has voiceover on. - it explains every movement, non-dialogue, etc on the film. But it isn’t turned on the app. All over movies work fine. Any idea why?

we are so confused!

Posted on Feb 1, 2022 3:36 PM

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30 replies

Feb 1, 2022 9:41 PM in response to misty32537

I had the same issue today. Spoke with apple support and they said they are aware of the issue and are working on trying to find a solution to the problem however they don’t know when that will be. In the meantime they refunded the money I spent on the movie. They said to make sure my Apple TV’s automatic updates are on so that if there is an update with a fix then it’ll automatically fix it. I just don’t know when I can re purchase it 🤷🏻‍♀️

Voice Over option

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