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unable to download apps because of gift card

i have an expired gift card on my phone and whenever i try to remove it off my phone, it responds with “there is an active subscription on your phone” when i haven’t subscribed to anything. this is preventing me from downloading or updating apps also and i haven’t been able to find a good solution to this problem.

iPhone 13, iOS 15

Posted on Feb 1, 2022 5:00 PM

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Posted on Feb 2, 2022 1:22 AM

“there is an active subscription on your phone” when i haven’t subscribed to anything.


See this Apple article: If you can't remove a payment method from your Apple ID

https://support.apple.com/en-us/HT203905



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unable to download apps because of gift card

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