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Apple TV black for few seconds.

Apple TV going black for few seconds at a time while show keeps playing in background. Happens multiple times

Apple TV 4K, tvOS 15

Posted on Feb 1, 2022 5:28 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2022 12:00 AM

The TV screen display (connected to the AppleTV box) goes dark every so often for a few seconds, but the audio keeps playing uninterrupted. Is this correct?

My first thought is the video handshake between the two devices keeps resetting.


I suggest trying the simplest troubleshooting steps first.

-Make sure the HDMI cable is snug in the HDMI port on the TV and on the Apple TV box.

-If you have a spare HDMI cable, use this to do a second test (to rule out if it is the cable)

-In your AppleTV general settings, go to Video and Audio and select the Check HDMI Connection.

-Did the issue start happening after any changes to your setup?

-Is your TV and your AppleTV box running the latest software?



2 replies
Question marked as Top-ranking reply

Feb 2, 2022 12:00 AM in response to Valerie345

The TV screen display (connected to the AppleTV box) goes dark every so often for a few seconds, but the audio keeps playing uninterrupted. Is this correct?

My first thought is the video handshake between the two devices keeps resetting.


I suggest trying the simplest troubleshooting steps first.

-Make sure the HDMI cable is snug in the HDMI port on the TV and on the Apple TV box.

-If you have a spare HDMI cable, use this to do a second test (to rule out if it is the cable)

-In your AppleTV general settings, go to Video and Audio and select the Check HDMI Connection.

-Did the issue start happening after any changes to your setup?

-Is your TV and your AppleTV box running the latest software?



Apple TV black for few seconds.

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