Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unauthorized charges

Unauthorized charges was made on my card

iPhone XR, iOS 15

Posted on Feb 1, 2022 6:21 PM

Reply
Question marked as Best reply

Posted on Feb 1, 2022 6:25 PM

Then you need to contact your card issuer, as Apple will never charge you for something that wasn’t authorized by someone who knows your Apple ID and password.


If you were charged by Apple for something there are a few possibilities:


The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription, if it wasn’t a scam message.


If it is a specific item on your bank or credit card statement see this link ➡️  If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


You can review all of your purchases as described in this link ➡️  See your purchase history for the App Store or iTunes Store - Apple Support


If it is a subscription you can cancel it here ➡️  See or cancel your subscriptions - Apple Support.

Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.


And you can request a refund here ➡️  Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Best reply

Feb 1, 2022 6:25 PM in response to qua240

Then you need to contact your card issuer, as Apple will never charge you for something that wasn’t authorized by someone who knows your Apple ID and password.


If you were charged by Apple for something there are a few possibilities:


The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription, if it wasn’t a scam message.


If it is a specific item on your bank or credit card statement see this link ➡️  If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


You can review all of your purchases as described in this link ➡️  See your purchase history for the App Store or iTunes Store - Apple Support


If it is a subscription you can cancel it here ➡️  See or cancel your subscriptions - Apple Support.

Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.


And you can request a refund here ➡️  Request a refund for apps or content that you bought from Apple - Apple Support

Unauthorized charges

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.