AirPods disconnecting

Anda79 Said:

"AirPods disconnecting: I am using AirPods Pro and they are disconnecting while I am using them. This has been going on for a couple weeks now and I have tried everything I know of to fix it. My daughter has the same issue. Can someone help us?"

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Two Thoughts:

A. Troubleshoot the iPhone's Bluetooth:

• Set Up and Use Bluetooth Accessories on iPhone - Apple Support
• If you can't Connect a Bluetooth Accessory to your iPhone, iPad, or iPod touch - Apple Support

B. Verifying a Genuine Device:

1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
2. Enter the Serial Number here: https://checkcoverage.apple.com/.
3. View the Results: If all shows up as an AirPod, then you are fine. If not, then these are fake, and that is likely why you are getting the issue of connectivity.