Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Related Article: Manually update your carrier settings on your iPhone or iPad

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my cell say I have no sim

Cell Phone SIM card disappears

iPhone 12 Pro Max

Posted on Feb 2, 2022 10:01 AM

Reply
Question marked as Apple recommended

Is this a new phone, or were you using this phone and all of a sudden this error appeared? If so, start here, If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad - Apple Support

Posted on Feb 2, 2022 10:07 AM

2 replies

Feb 2, 2022 10:13 AM in response to avilesben68

There are a couple of possibilities: 1) you don't have a SIM. 2) Your SIM is non-functional. 3)You have a hardware problem with your phone.


The first thing is to try to remove the SIM and put it back. Sometimes they get dislodged just enough to not work. If that doesn't work, try another, known working SIM or get a new SIM from your carrier. If that doesn't work, contact Apple to have your phone serviced:


Genius Bar Reservation and Apple Support Options - Apple

Why does my cell say I have no sim

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.