Apple TV Error

I can’t download a movie or series to watch offline and even the library doesn’t show a list of what I’ve added. Please help me..

Posted on Feb 2, 2022 9:31 PM

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1 reply

Feb 3, 2022 3:42 PM in response to sothearak160

Hi sothearak160, We appreciate you reaching out to us. We understand that you are experiencing issues downloading a movie or series to watch offline.

Also, the Library doesn’t show a list of what you've added.

We’d like to gather additional details that may help us be in a better position to assist you.

Did you purchase your movies and series from Apple?


If yes, the article below may help.

Restore purchased and deleted items to iPhone


If no, we recommend that you sync your iPhone to the computer that contains your movies and series.

Sync your iPhone, iPad, or iPod using your computer



Take care!

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Apple TV Error

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