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anjali255 Author

Level 1

4 points

I am unable to do update and I have space also

I am unable to update and I have sufficient storge.

iPhone 6s Plus, iOS 11

Posted on Feb 3, 2022 1:19 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Feb 3, 2022 1:30 AM

Your products list (at the bottom of your question) shows that you have an iPhone 6s Plus, running iOS 11.

Should be this case, iOS 11 is a very old operating system version and you won't be able to update the device to the latest iOS (now 15.3) wirelessly.

I suggest that you update it via computer (if you don't have a computer borrow one from your friends/neighbors/relatives, or ask for help at an Apple Store or Authorized Service Provider), then learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.

If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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I am unable to do update and I have space also

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