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how do I re download the installer for ?

I am trying to upgrade the OS on my MacBook Air, it keeps telling me to re-download the installer and try again. How do I do this?

MacBook Air 13″, macOS 10.13

Posted on Feb 3, 2022 7:00 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2022 2:28 PM

Ah yes, my mistake! I apologize. New steps for updating:


1) Backup your Mac with Time Machine: https://support.apple.com/en-us/HT201250

2) Then click this link to learn how to update to macOS 12 Monterey: https://support.apple.com/macos/upgrade


Thank you to @P. Phillips for catching my mistake!

6 replies

Feb 3, 2022 7:46 AM in response to mikesue

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


macOS Big Sur 11 hardware requirements


macOS Catalina 10.15 hardware requirements


macOS Mojave 10.14 hardware requirements


Caution - jumping over all the newer versions and directly to Big Sur  / Monterey on Qualifying computers is Technically possible - there are those who have attempted and were successful. Then there are those who attempted and had less than good results.


If this is a Production or Mission Critical Set-up - a more prudent and measure approach is suggested. 


The above is from observations on the Apple Support Community Forums and IMHO


Tips Big Sir Upgrade Released Nov 2020


Tips Monterey Upgrade  Released Oct 25, 2021


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.


Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal  operation of the OS and may even Corrupt the OS requiring a Reinstallation

Feb 3, 2022 8:42 AM in response to mikesue

I believe that the latest OS for your Mac is Mojave 10.14, so do the following:


1) Backup your Mac with Time Machine (see here: https://support.apple.com/en-us/HT201250)

2) Click this link and scroll down to click on macOS Mojave to download the installer.

3) When the download is finished, open the installer and follow the instructions to install the new OS.

how do I re download the installer for ?

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