Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My email account will not add onto my macbook pro

When i go to add a user onto my Email App it goes through every process but as soon as i have to choose what apps to use with the email (Contacts, Notes, Mail, etc) i click done and nothing happens. The DONE button is no longer blue but absolutely nothing happens. It is my domain and it works absolutely fine for the other emails i have on that domain, i have also logged onto my ipad no problem. But my macbook pro will not allow me to add the account. I have restarted all apps and that doesn't work, i have tried to delete one account to see if it works but all it says is "This account is shared by other applications on this mac". But that should not stop me adding a new email on a domain that i own and other emails on that domain are working correctly.

MacBook Pro 15″, macOS 12.0

Posted on Feb 3, 2022 7:17 AM

Reply
Question marked as Best reply

Posted on Feb 3, 2022 7:51 AM

ayrton129 wrote:
My email account will not add onto my macbook pro

When i go to add a user onto my Email App it goes through every process but as soon as i have to choose what apps to use with the email (Contacts, Notes, Mail, etc) i click done and nothing happens. The DONE button is no longer blue but absolutely nothing happens.

It is my domain and it works absolutely fine for the other emails i have on that domain, i have also logged onto my ipad no problem.

But my macbook pro will not allow me to add the account. I have restarted all apps and that doesn't work, i have tried to delete one account to see if it works but all it says is "This account is shared by other applications on this mac". But that should not stop me adding a new email on a domain that i own and other emails on that domain are working correctly.

MacBook Pro 15″, macOS 12.0


Verify you are running the current stable release of Monterey is 12.2

Keep your Mac up to date - Apple Support

https://support.apple.com/guide/mac-help/get-macos-updates-mchlpx1065/mac




I am unclear what this means "add a user onto my Email App" ...(?)




See if there is anything here—go to "internet accounts" under >System Preferences...


Add email accounts in Mail on Mac - Apple Support

https://support.apple.com/en-lamr/guide/mail/mail35803/mac



Mail set up wizard https://support.apple.com/mail



1 reply
Question marked as Best reply

Feb 3, 2022 7:51 AM in response to ayrton129

ayrton129 wrote:
My email account will not add onto my macbook pro

When i go to add a user onto my Email App it goes through every process but as soon as i have to choose what apps to use with the email (Contacts, Notes, Mail, etc) i click done and nothing happens. The DONE button is no longer blue but absolutely nothing happens.

It is my domain and it works absolutely fine for the other emails i have on that domain, i have also logged onto my ipad no problem.

But my macbook pro will not allow me to add the account. I have restarted all apps and that doesn't work, i have tried to delete one account to see if it works but all it says is "This account is shared by other applications on this mac". But that should not stop me adding a new email on a domain that i own and other emails on that domain are working correctly.

MacBook Pro 15″, macOS 12.0


Verify you are running the current stable release of Monterey is 12.2

Keep your Mac up to date - Apple Support

https://support.apple.com/guide/mac-help/get-macos-updates-mchlpx1065/mac




I am unclear what this means "add a user onto my Email App" ...(?)




See if there is anything here—go to "internet accounts" under >System Preferences...


Add email accounts in Mail on Mac - Apple Support

https://support.apple.com/en-lamr/guide/mail/mail35803/mac



Mail set up wizard https://support.apple.com/mail



My email account will not add onto my macbook pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.