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Level 1

4 points

My iPhone 11 won’t update , why does it keep saying no longer connected to internet when I am

Why is my phone no updating

iPhone 11, iOS 14

Posted on Feb 3, 2022 10:33 AM

Top-ranking reply

Level 9

66,580 points

Posted on Feb 3, 2022 11:11 AM

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.

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