My Smart Keyboard stopped working after one of the updates and I only have access to the screen keyboard which is very annoying.

Has anyone else experienced this. I’ve had 2 updates since then and it worked for a short period after each but then it’s a constant fail. I’ve had this iPad since 2018 and it’s the first time this has happened. Thanks.

iPad, iOS 9

Posted on Feb 3, 2022 1:26 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2022 9:40 PM

Get help

If your iPad doesn't detect your Smart Keyboard Folio or Smart Keyboard or you see an "Accessory not supported" alert on your iPad, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad. Also, try these steps:

  1. Make sure that your iPad and Smart Keyboard Folio or Smart Keyboard are in the 👉 Type position and that you have the 👉 latest version of iOS or iPadOS.
  2. Remove the Smart Keyboard Folio or Smart Keyboard from your iPad.
  3. Restart your iPad.
  4. Reconnect the Smart Keyboard Folio or Smart Keyboard.
  5. If nothing above works then contact 👉 Apple Support


Axel F.

4 replies
Question marked as Top-ranking reply

Feb 3, 2022 9:40 PM in response to HazeMama

Get help

If your iPad doesn't detect your Smart Keyboard Folio or Smart Keyboard or you see an "Accessory not supported" alert on your iPad, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad. Also, try these steps:

  1. Make sure that your iPad and Smart Keyboard Folio or Smart Keyboard are in the 👉 Type position and that you have the 👉 latest version of iOS or iPadOS.
  2. Remove the Smart Keyboard Folio or Smart Keyboard from your iPad.
  3. Restart your iPad.
  4. Reconnect the Smart Keyboard Folio or Smart Keyboard.
  5. If nothing above works then contact 👉 Apple Support


Axel F.

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My Smart Keyboard stopped working after one of the updates and I only have access to the screen keyboard which is very annoying.

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