Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Security Lockout on iPhone

My iPhone says "Security Lockout" and won't let me enter a password to get in; how do I open my phone without erasing it?

iPhone XR, iOS 15

Posted on Feb 3, 2022 2:44 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2022 1:18 AM

I woke up this morning to see the Security lockout my iphone, even without attempting any wrong passwords, if my iPhone had disabled for 5 minutes to 1 hour as usual I don't think this should've occurred, I think this is a malfunction

63 replies

Nov 13, 2022 3:43 PM in response to aparnadas

Woke up this am and used my iPhone 14 Pro Max which was working fine. Fell back to sleep and when I woke up an hour later with it next to me, it indicated my passcode was incorrect. 6 failed attempts later using the same passcode I’ve been using for years, my phone is in security lockout and I’ve no option Apple tells me but to erase. Outrageous that whatever malfunction my 2 month old phone made on its own fugue state means I’m poised to lose certain data I elected not to store in the cloud for my own privacy reasons (my notes that I defaulted in settings to “on my phone”). I don’t see much point in entering the same correct passcode my phone is incorrectly denying every three hours until I alienate my entire household with bouts of unnecessary rage and yet I’m poised to lose my most valuable data. Apple needs an appropriate security answer to these loopholes because I was already on the fence to becoming an android a****** when I once again stood by what I know and what I know is Apple is in fact the antithesis of security. The definition of insanity is repeating the same behavior over and over again and expecting different results and here I am hoping my device will fix itself every three hours…

Dec 1, 2022 1:47 PM in response to peregrineguy

The only way to do that would be to add a “back door” to security, something that the FBI has been demanding that Apple do for many years. And other law enforcement agencies and repressive governments. As well as hackers who would quickly figure out how to take advantage of the “feature” that you want. Doing that would be opening Pandora’s box, and essentially kill any ability to have your data private.

Dec 1, 2022 1:59 PM in response to peregrineguy

Hello ~ If that were the case I would rid myself of my iPhone immediately and go back to using a landline. That’s exactly why I have an Apple iPhone. I backup my iPhone every single night and keep careful attention to making sure it’s done. I keep my device updated and locked. I do my part and Apple certainly does theirs. I agree with Mr. Finch it’s outrageous to blame Apple.


~Katana-San~



Jan 2, 2023 8:43 PM in response to aparnadas

If anyone knows how to get in the iPhone on lockout please help I have photos on there I need of my father whom passed my granddaughter kept playing with the camera and somehow locked me out I’m assuming touching the numbers on the keypad because she just smirked when I asked she’s 5 it’s my own fault for leaving it out so I deserve the smirk

Security Lockout on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.