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CardDAV password issues

I use gmail on an iPhone (14.8) and iPad (15.3). On both, when I open contacts I’m asked by CardDAV for a google password. When I enter the password I’m told it’s incorrect. This happens on both devices. The problem has been there for a couple of months and means the contacts are not syncing. How can I resolve the issue or remove cardDAV.

iPad 2, iOS 9

Posted on Feb 4, 2022 2:16 AM

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Question marked as Top-ranking reply

Posted on Feb 7, 2022 1:52 AM

In common with many other Mail providers, Google Mail (Gmail) now use App Specific Passwords to access IMAP or POP3 mailboxes from non-Google Apps. This is also likely to affect CardDAV.


The Mail App on each of your devices, such as your iPad, requires a unique password to be generated from within your Google account. This App Specific password intentionally differs from your Google account password - and can only be used to access your Google services, such as mail.


More information about Google’s App Specific Passwords can be found here:

https://support.google.com/mail/answer/185833?hl=en-GB

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7 replies
Question marked as Top-ranking reply

Feb 7, 2022 1:52 AM in response to Charliehorseshoe

In common with many other Mail providers, Google Mail (Gmail) now use App Specific Passwords to access IMAP or POP3 mailboxes from non-Google Apps. This is also likely to affect CardDAV.


The Mail App on each of your devices, such as your iPad, requires a unique password to be generated from within your Google account. This App Specific password intentionally differs from your Google account password - and can only be used to access your Google services, such as mail.


More information about Google’s App Specific Passwords can be found here:

https://support.google.com/mail/answer/185833?hl=en-GB

Feb 5, 2022 1:22 AM in response to Eric--F

Hi Eric F


Thanks for your help. My password works on the gmail website. The gmail account doesn’t ask for a password. But when I open the google contacts account (rather than the gmail account) I can see there is a password entered ( shown as 6 black dots) which is not a current password which have more letters. When I delete the 6 dots and enter the google password cardDAV fails to verify it and we’re back to the 6 dots. Any suggestion how to reset the CardDAV password? Thanks.

Feb 7, 2022 1:34 AM in response to ryane77

Hi Ryane77


Thanks for the suggestion. I’ve tried entering my Apple ID but it doesn’t recognise it.


I’d gladly delete CardDAV if I knew how to and was sure in deleting it I wouldn’t loose my contacts. I’m now using a third party app to sync my contacts across devices, but the constant requests by CardDAV to enter passwords which don’t work is driving me mad.


I’ve got a new iMac on order and don’t want the same issue to cause problems with that. ☹️


Thanks for your help

CardDAV password issues

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