Please help ! Don’t recognize a 3.99 charge that keeps charge ing me. Going on several months. I am only one on this phone. I’ve tried to look for this charge and to cancel whatever it’s for. Please help.

Apple keeps charging me 3.99 Been going on several months. I are no one else has charged this. Please help I can’t figure out all the language it shows on how to cancel this charge

iPhone XS Max, iOS 15

Posted on Feb 4, 2022 6:32 AM

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Question marked as Top-ranking reply

Posted on Feb 4, 2022 6:34 AM

Cancelling a subscription or deleting an App does not reverse the transaction made.


Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


1 reply
Question marked as Top-ranking reply

Feb 4, 2022 6:34 AM in response to September1912

Cancelling a subscription or deleting an App does not reverse the transaction made.


Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


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Please help ! Don’t recognize a 3.99 charge that keeps charge ing me. Going on several months. I am only one on this phone. I’ve tried to look for this charge and to cancel whatever it’s for. Please help.

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