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punctuation keys dont wotk correctly when my ipad mini is paired with tye new multidevice logitech k780 keyboard

How can I fix the problem of punctuation keys don’t work correctly when my ipad mini is paired with my new “multi device logitech k780 keyboard”?


iPad mini 4, iPadOS 15

Posted on Feb 4, 2022 12:48 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2022 1:16 PM

Hi there Hardyfanta,


We'd like to help however we can to get your keyboard working right with your iPad.


As this is a third-party keyboard, you may need to reach out to Logitech about this, but let's first rule out what we can:

  1. When was the last time the affected keys worked without any issues with your iPad?
  2. Have you been able to test pairing the same keyboard with another device, and if yes, what were the results?
  3. We see you have iPadOS 15 installed, but the latest is iPadOS 15.3. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
  4. Have you tested disconnecting, then pairing your keyboard with your iPad?


Cheers!

5 replies
Question marked as Top-ranking reply

Feb 5, 2022 1:16 PM in response to Hardyfanta

Hi there Hardyfanta,


We'd like to help however we can to get your keyboard working right with your iPad.


As this is a third-party keyboard, you may need to reach out to Logitech about this, but let's first rule out what we can:

  1. When was the last time the affected keys worked without any issues with your iPad?
  2. Have you been able to test pairing the same keyboard with another device, and if yes, what were the results?
  3. We see you have iPadOS 15 installed, but the latest is iPadOS 15.3. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
  4. Have you tested disconnecting, then pairing your keyboard with your iPad?


Cheers!

Feb 5, 2022 2:19 PM in response to Hardyfanta

So far so good! I just uploaded the 15.3 update and tried it on my iPhone. Works great so far! I have hopes for my iPad, which is still updating. (I should say that I hadn’t gotten any notification that there was a new update. Glad it worked so far. Also, I hadn't tried connecting my iPhone before, so I’m not sure if the fix will work on the iPad, but I’m hopeful.

punctuation keys dont wotk correctly when my ipad mini is paired with tye new multidevice logitech k780 keyboard

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