iPad Locked To Owner

SomeRandomJapaneseName Said:

"Pad Locked To Owner: I keep getting this iPad Locked To Owner when I'm clearly the owner and not a second hand. I don't remember the icloud email its asking for password."

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Troubleshooting "Locked to Owner":

I. Recover, then Change the Credentials:

A. Apple ID:

• If you Forgot your Apple ID - Apple Support
• Change your Apple ID Password - Apple Support

B. Apple ID Password:

• If you Forgot your Apple ID Password - Apple Support
• Change your Apple ID Password - Apple Support

II. Troubleshooting a Locked iPad:

Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

If locked out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

SomeRandomJapaneseName Said:

"I didn't forget my Apple ID because I always use it for purchasing and subscriptions. What I'm trying to say is I'm using the "Find My" app to activate it and i can't passed the "iPad Locked to Owner" prompt because it's asking the wrong email address."

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Get the Phone Number Modified:

Contact Apple Support:

Ask Apple Rep for support over the phone to change it for you. If they are permitted to do so, then they may be able to modify it to what it should be. Here is the contact information:

Apple Support Info:

• Contact Us - Choose Locations
• (800)MY-APPLE
• Ask to speak with the Apple Store Staff
• Proceed from there as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)