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iPhone 11 freezes up and when I touch the screen nothing happens

my iPhone 11 freezes up all the time when i am using it and when i touch the screen nothing happens. will apple repair this phone if i send it to apple?



[Re-Titled by Moderator]


Posted on Feb 5, 2022 5:21 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2022 5:42 AM

Before taking it to apple-try a force restart:


Force restart an iPhone with Face ID

To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

4 replies
Question marked as Top-ranking reply

Feb 5, 2022 5:42 AM in response to sneakers10

Before taking it to apple-try a force restart:


Force restart an iPhone with Face ID

To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

iPhone 11 freezes up and when I touch the screen nothing happens

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