I thought my macbook pro was broken as it didn't turn on 3 years ago and its been left hidden away since. I attempted to turn it on the other day just on the off chance it might turn on and it did!! However I cannot log into my my profile. I have reset my apple ID twice but it still doesn't work. I've reset, started up in safe mode and still nothing. Does anyone know what might be the problem?
Abrey89 wrote:
I thought my macbook pro was broken as it didn't turn on 3 years ago and its been left hidden away since. I attempted to turn it on the other day just on the off chance it might turn on and it did!! However I cannot log into my my profile. I have reset my apple ID twice but it still doesn't work. I've reset, started up in safe mode and still nothing. Does anyone know what might be the problem?
https://discussions.apple.com/content/attachment/d96db92c-3d81-4094-89f8-7e040504d159
hmmm...
Mac, you can unlock it with your passcode on iCloud.com. (https://www.icloud.com). Make sure to use the passcode that you created when you locked it with Find My, not your device passcode.
Here's how to see the passcode that you used to lock your Mac:
Sign in to icloud.com/find. (https://www.icloud.com/find)
Select your Mac from the Devices menu.
Select Unlock. After you follow the steps to verify your identity, you'll see the passcode that you need to unlock your Mac.
You can look up your passcode for a limited time.
If you forget your passcode or can't verify your identity to see it, take your Mac to an Apple Authorized Service Provider (https://locate.apple.com/?apt_Flag=true) along with your proof of purchase.
you can Call Customer Support (800) MY–APPLE (800–692–7753)
Cannot log in
