I cant recover my backup and my Apple ID security anwsers
Hi
I have 2 problems, and ask you to please help me.
First:
I backed up of my whatsApp chat history in my iCloud.
When I install whtsApp again, don't show the restore chat button and also I can't restore my back up in the iPhone setting.
Second:
My apple id is active on my iPhone but when I want to login to manage apple ID page (https://appleid.apple.com/#!&page=signin) to restore my whatsApp chat history, after I enter my apple id & password, It request me to answer the security questions. but they are different from the questions I select at apple id creation. When I want to recover them in https://iforgot.apple.com/password/verify/appleid, it shows an error I'll sent you attachment "error.jpg".
I have a screenshot of my security questions in apple site. I'll send it to "appleid me.jpg".
Thanks...
[Edited by Moderator]
iPhone 13 Pro, iOS 15