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What do I do if I forgot to take my SIM card out of my iPhone before sending it out for repair

I accidentally left my SIM card in my iPhone and gave it to apple to send it out for repair. I tried contacting them about it but to no avail. What should I do?

iPhone SE, iOS 15

Posted on Feb 5, 2022 8:04 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2022 8:50 AM

You do NOT need to cancel the repair and you WON'T lose your phone number. That's your number and no one else can use it, even if you forgot to remove the sim card from your phone.


If they replace your phone, when you get it back, you just get a new sim card from your cellular provider and they'll put your number on the new card. Stop worrying about this.

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Question marked as Top-ranking reply

Feb 5, 2022 8:50 AM in response to brookes258

You do NOT need to cancel the repair and you WON'T lose your phone number. That's your number and no one else can use it, even if you forgot to remove the sim card from your phone.


If they replace your phone, when you get it back, you just get a new sim card from your cellular provider and they'll put your number on the new card. Stop worrying about this.

Feb 5, 2022 8:50 AM in response to brookes258

brookes258 wrote:
I will cancel my repair, as I want to keep my phone number.


What kind of repair? Quite a few Apple repair services are just replacing the entire device. I’d think they would check the SIM tray although I don’t know if they would return it. If it’s something like a screen assembly replacement, it’s most likely that they’ll return it with any SIM card.


I don’t know what would happen if you don’t get your SIM card back, but you won’t lose your phone number if you don’t have it. I’ve known people who had lost or damaged their SIM cards and it’s easy enough to buy a new one from the carrier or from a representative of the carrier. They’ll arrange tying your phone number to the new SIM card.

What do I do if I forgot to take my SIM card out of my iPhone before sending it out for repair

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