Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can i connect my Ipod to my Computer to be able to sync

How can I connect my Ipod to my PC to be able to snyc

Windows, Windows 10

Posted on Feb 5, 2022 6:24 PM

Reply
6 replies

Feb 12, 2022 3:03 AM in response to MollyIndy

MollyIndy wrote:

On My ITunes account in my library I have many songs listed but when i try to play them it responds with file can not be found. I can play recently purchased songs only can someone help me fix this problem ??


The "missing file" issue with exclamation marks happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter, or you've moved a non-portable library to a different path (see Make a split library portable for details). It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place, or that you've been too aggressive when deleting duplicates. See Getting iTunes & Windows Media Player to play nicely if you're trying to access your media with any other media players.


Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. Look on the file tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case. If everything is where it is supposed to be try Repair security permissions for iTunes for Windows.


In some cases iTunes may be able to repair itself if you go through the same steps with Get Info, or when playing a track, but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links. Although it says something like "use the same location" I think it expects to find the tracks in the same artist & album layout they were in previously, with one systematic change to the path.


If another application like Windows Media Player has moved/renamed the files, or the library has been moved from OS X to Windows, then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works. It might need some tweaking if your media is in a non-standard layout.


If you want me to try to provide specific advice please post back the following details:

  1. The location of the media folder under Edit > Preferences > Advanced
  2. The location of a sample missing track shown under Get Info > File > Location that begins file://localhost/
  3. The true path to the file whose details you gave in 2


Note the addition of file://localhost/ (and the flipped direction of slashes in Windows) is normal for a file that isn't quite where iTunes is expecting to find it.


tt2

Feb 12, 2022 2:57 AM in response to MollyIndy

MollyIndy wrote:

On My ITunes account in my library I have many songs listed but when i try to play them it responds with file can not be found.

That message appears when iTunes can no longer find the file for that song.


This typically happens when the file is moved, renamed or deleted, or the path to the file has been renamed or deleted. Have you (or any other app on your computer) been doing any of these things in Windows Explorer?


To find the missing files:

Choose any one of the missing songs; if the following procedure finds the file for it, use that to help you decide what's gone wrong:

    • right-click the song title and select Edit Info from the context menu
    • answer No to the question about locating the song (in the information box that iTunes opens up)
    • select the File tab (3.) to find out where iTunes thinks the file should be and what filename it's looking for. See the screenshot:


    1. Missing song indicator
    2. Song title
    3. File tab
    4. location of the file for this song. This is where iTunes thinks it should be and its filename:
      • D drive, then the Music (or My Music) folder, an iTunes sub-folder and the iTunes Music sub-folder (yours may be named iTunes Media)
      • Yello - Artist folder
      • Pocket Universe - Album title folder (in the Artist folder)
      • 03 More.m4a - track number/filename.extension (the file type) (in the album folder)


Look in named folder for the song's file. Can you find it and work out why iTunes has lost track of it?


If the entire folder, or the file is missing, check your Windows recycle bin. Are the missing items in there? If so, use the Recycle Bin option to Restore selected items.


If the song files cannot be found, did the file path indicate a drive other than one on your computer? For example, if you told iTunes that the files were located on a drive that is no longer attached (or available) to iTunes, then iTunes will list those songs as missing. Don't forget; songs are not "in iTunes", they are on your computer and simply listed by iTunes as part of a database and iTunes remembers where the file is located. Files for the songs must be available to iTunes whenever you want to use them, so if they are not, iTunes lists them as unable to locate.


How can i connect my Ipod to my Computer to be able to sync

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.