Can I check a product If it is authentic by just using the serial number?

There are a lot of individuals here who sells their apple products unfortunately when you ask for proof of authenticity they’ll say that they lost their proof of purchase or receipt or it was just given as a gift.

Does apple have a way, took or application where customers can use to check authenticity of apple product?

Posted on Feb 5, 2022 9:27 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2022 12:33 AM

You can use the Check Your Service and Support Coverage page to see if you get a result by entering a serial number.


You should get a result even for a device out of warranty and it should at least acknowledge:

  • Valid Purchase Date
  • Telephone Technical Support: Expired
  • Repairs and Service Coverage: Expired


If the serial number is not for an Apple product you will get this message:

We’re sorry, we’re unable to check coverage for this serial number. Please check your information and try again. For help with Apple accessories, please contact Apple Support





3 replies
Question marked as Top-ranking reply

Feb 6, 2022 12:33 AM in response to edmund pan

You can use the Check Your Service and Support Coverage page to see if you get a result by entering a serial number.


You should get a result even for a device out of warranty and it should at least acknowledge:

  • Valid Purchase Date
  • Telephone Technical Support: Expired
  • Repairs and Service Coverage: Expired


If the serial number is not for an Apple product you will get this message:

We’re sorry, we’re unable to check coverage for this serial number. Please check your information and try again. For help with Apple accessories, please contact Apple Support





Feb 6, 2022 12:16 PM in response to edmund pan

Duplicate serial numbers are a thing.


The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community


There are lots of scams, including some which will disable the otherwise working device after purchase.


Pretty much any used-equipment sale from an online or auction site or marketplace is suspect, and a serial number won’t provide the assurance you seek.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I check a product If it is authentic by just using the serial number?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.