Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why I can’t update my IPad, the latest update is iOS 12

I am not able to update my iPad Air. My latest update is iOS 12

Posted on Feb 5, 2022 9:48 PM

Reply
Question marked as Best reply

Posted on Feb 5, 2022 10:07 PM

If it's running 12.5.5, because that model isn't compatible with 13 or above. Otherwise, it depends on what happens when you try to update it.


(213659)

1 reply

Why I can’t update my IPad, the latest update is iOS 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.