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Why does my phone screen go black with the loading icon
iPhone 11 Pro Max, iOS 15
Why does my phone screen go black with the loading icon
iPhone 11 Pro Max, iOS 15
Hello owolabi177,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with your iPhone not powering on a expected. We're happy to provide some information to assist.
We recommend starting with the steps here: If your iPhone won't turn on or is frozen
Specifically the section "If your iPhone turns on but gets stuck during start up".
Be sure you have a recent backup of your device. How to back up your iPhone, iPad, and iPod touch
Additionally, if this occurs when using a specific app complete the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
You can also find helpful information here: Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch
Cheers!
Hello owolabi177,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with your iPhone not powering on a expected. We're happy to provide some information to assist.
We recommend starting with the steps here: If your iPhone won't turn on or is frozen
Specifically the section "If your iPhone turns on but gets stuck during start up".
Be sure you have a recent backup of your device. How to back up your iPhone, iPad, and iPod touch
Additionally, if this occurs when using a specific app complete the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
You can also find helpful information here: Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch
Cheers!
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