ipad has shut down
my iPad has shut down as i was using it, it briefly displayed the apple logo, the iPad is now completely dead
iPad Air, iOS 12
Question marked as
Plug it into power for at least 1 hour then, while still plugged in, try a forced restart of your device, as per these instructions:
- On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).
If the issue persists, it might be a battery problem, so contact Apple Support, using this link:--> Get Support
Regards
Giulio