Hi, my dad passed away 2 weeks ago suddenly, we don’t have his passcode, we don’t have his Apple ID nor password to it. We want to be able to utilize the iPad Pro again, can you tell me what to do?

Hi, my dad passed away 2 weeks ago suddenly, we don’t know his iPad Pro passcode for screen so we can’t unlock it. We also don’t know his Apple ID nor his password to the ID. What can I do to unlock it? We don’t mind if it’ll wipe it clean, factory reset mode is considered.

thanks!

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Feb 6, 2022 6:01 AM

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Hi, my dad passed away 2 weeks ago suddenly, we don’t have his passcode, we don’t have his Apple ID nor password to it. We want to be able to utilize the iPad Pro again, can you tell me what to do?

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